Maintenance Emergency List

For an emergency call such as a fire or police, please call 911

For all Non-Emergency requests for maintenance service call the main office during normal office Business Hours at 301-341-2925 or email villagegreen7411@gmail.com

For ALL Other Emergency Calls Please Call 301-341-2925 anytime Day or Night

All Other Emergency after hours calls are limited to the following:

1. Fire - Call 911 First and then 301-341-2925

2. Flooding/Frozen Pipes

3. Leaks (That cannot be contained in a bucket or pail)

4. Toilet Back-Up (If there is only one bathroom)

5. No Heat

6. No Water

7. Smell Of Gas - Call the Gas Company First and then 301-341-2925

8. No Electricity throughout the House - Call PEPCO first and then 301-341-2925

9. No Hot Water

10. Clogged Up Kitchen Sink with Standing Water

11. Refrigerator Not Working

12. Police/EMS Need to Gain Entrance to Unit

*Lock Outs are not an Emergency for Village Green Mutual Homes in the event you are locked out of your home you do have options:

A. Call a Locksmith at your expense to gain entry

B. Leave a Key to your home with the Rental Office

C. Call Emergency Line at which time a $50.00 fee will be assessed for the after-hour request

Any Locks needing replacement after gaining entry will be solely the members responsibility.

Photo ID is Required and ONLY a person who is on your lease will be allowed entry

Village Green Mutual Homes, Inc.

A community like no other

Maintenance Emergency List

For an emergency call such as a fire or police, please call 911

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Village Green Mutual Homes, Inc.